Terms of Service

Last Updated: July 12, 2024

Welcome to FRAIA ApS. These Terms of Service ("Terms") govern your access to and use of the SynergyHub platform and any related services (collectively, the "Service") provided by FRAIA ApS ("FRAIA", "we", "us", or "our"). Please read these Terms carefully before using our Service.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

1. Service Description

The SynergyHub Service is an AI-native engine designed to build and assemble personalized software applications. The Service utilizes generative Artificial Intelligence to create assistive tools, process information, and generate content ("Output") based on the data and instructions you provide ("Input").

Our operational model is unique: our own application code is largely generated by AI systems based on detailed prompts and requirements from our engineering team. We apply this same philosophy of "AI-native creation" to the services we provide you.

2. Your Account and Responsibilities

To use the Service, you may need to register for an account. You agree to provide accurate and complete information and to keep this information up to date. You are responsible for safeguarding your account password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3. Use of the Service

3.1. Acceptable Use

You agree to use the Service in compliance with all applicable laws and regulations and our Acceptable Use Policy. You are solely responsible for your Input and the lawful use of any Output generated by the Service.

3.2. Role of AI and Your Responsibility

The Service provides AI-powered assistive tools. It is not designed to make autonomous decisions or replace professional judgment. You are the final authority on the use and implementation of any Output.

4. Data Processing and Privacy

4.1. Your Data

You retain all ownership rights to your Input. We do not claim any ownership of your Input or Output. For more information on how we handle your data, please see our Privacy Policy.

4.2. Our Role as a Data Processor

When you use our Service to process personal data for which you are the Data Controller (as defined by the GDPR), FRAIA acts as the Data Processor. Our processing of such data is governed by our Data Processing Addendum (DPA), which will be made available to you. We will only process your data in accordance with your instructions and our legal obligations.

4.3. No Use of Your Data for AI Training

We do not use your Input or Output to train our or any third-party's AI models. Your data is used exclusively to provide and maintain the Service for you.

5. Intellectual Property

Other than your Input and Output, all rights, title, and interest in and to the Service, including its software, technology (including our AI models), and branding, are and will remain the exclusive property of FRAIA ApS and its licensors. You may not use our branding or trademarks without our prior written consent.

6. Termination

You may stop using the Service and terminate your account at any time. We reserve the right to suspend or terminate your access to the Service at any time, with or without cause or notice, for any reason, including for a violation of these Terms or our Acceptable Use Policy.

Upon termination, we will handle your data in accordance with our Privacy Policy and any applicable DPA, which may include secure deletion or return of your data.

7. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. FRAIA DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

DUE TO THE NATURE OF ARTIFICIAL INTELLIGENCE, WE DO NOT GUARANTEE THAT THE OUTPUT WILL BE ACCURATE, COMPLETE, OR FREE FROM ERRORS. YOU USE THE SERVICE AND RELY ON ITS OUTPUT AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMITTED BY LAW, FRAIA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Copenhagen, Denmark.

9. Changes to These Terms

We may modify these Terms from time to time. We will provide you with notice of any material changes, such as by sending an email or displaying a prominent notice within the Service. Your continued use of the Service after any changes become effective constitutes your acceptance of the new Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at legal@fraia.ai or visit our Contact Page.